Chapter 11: The Other Side of the Ledger – How Your Company Prices & Sells the Parts You Buy
You've mastered buying. To become a true strategic leader, you must master how your work creates the value your company sells. It's time to connect the dots from cost to profit.
This article is Chapter 11 in our comprehensive 12-part Strategic Sourcing Playbook for procurement professionals.
Beyond the Purchase Order: You're Not Buying Parts, You're Buying Ammunition
For ten chapters, we've focused on the "buy-side"—finding suppliers, negotiating costs, and managing risk. But every part you purchase is ultimately ammunition for your company's sales and marketing teams. A world-class procurement leader doesn't just supply the ammunition; they understand the battlefield and help choose the weapons. This means understanding your company's core **value proposition**—what you are *really* selling to your customers.
As we've discussed, a company like ours doesn't just sell hydraulic fittings. We sell certainty, speed, and simplicity. Your procurement decisions are the raw material for that value proposition.
The Three Pillars of Value Your Procurement Decisions Fuel
Your company competes on one of three fundamental pillars. Your job is to align your sourcing strategy to make that pillar stronger than any of your competitors'.
Pillar 1: Fuelling "Immediacy" – The Power of Inventory
- The Value Proposition: "We have it in stock. Now." This is the promise to the MRO (Maintenance, Repair, Operations) customer whose machine is down. They are not buying a fitting; they are buying uptime. Their willingness to pay a premium is directly tied to your ability to deliver immediately.
- Your Strategic Role: This is where your battle with the "inventory is evil" mindset from finance becomes critical, a topic we touched on in the internal stakeholders chapter. You must become the champion of **strategic inventory**. This means working with sales to identify the most critical, high-margin MRO parts—the ones that cause the most pain when they fail.
- The Takeaway: You must argue, with data, that the carrying cost of holding these specific parts in stock is dwarfed by the massive profit margin they generate when a customer is in a crisis. You are not buying inventory; you are buying future high-margin sales opportunities.
Pillar 2: Fuelling "Simplicity" – The Power of a Complete Catalog
- The Value Proposition: "We are your one-stop shop." This is the promise to the OEM or large distributor who doesn't want the headache of managing dozens of global suppliers. They are not just buying parts; they are buying a simplified, de-risked supply chain.
- Your Strategic Role: Your task is to build and maintain a wide, reliable, and competitive catalog. This means balancing the need for cost-effective, high-volume parts with the necessity of having harder-to-find, "long-tail" items. It requires the diversified supplier base we mapped out in Chapter 2.
- The Takeaway: You must resist pressure to eliminate slow-moving items if they are critical to offering a "complete" solution for a key customer segment. You must demonstrate that the value of the entire customer relationship—which is enabled by your wide catalog—is more important than the inventory turn of a single part number. You are not just buying parts; you are buying customer loyalty.
Pillar 3: Fuelling "Certainty" – The Power of a Trusted Brand
- The Value Proposition: "Our parts don't fail." This is the promise to the customer in a mission-critical industry like aerospace or high-performance equipment. They are not buying a fitting; they are buying insurance against catastrophic failure.
- Your Strategic Role: Every rigorous quality assurance process you enforce, every demanding factory audit you conduct, and every precise technical standard you hold your suppliers to is a direct investment in your company's brand. Your work is the proof behind the promise.
- The Takeaway: You must work with marketing to translate your department's rigorous processes into powerful stories. Provide them with the details of your in-house testing, your material traceability demands, and your strict supplier scorecards. This transforms your operational excellence into a marketable asset that justifies a premium price. You are not just buying quality; you are buying pricing power.
The Bottom Line: Connecting Your Cost to Their Price
A procurement department that only focuses on lowering costs is operating with one eye closed. A strategic procurement leader understands that every dollar they save on the buy-side creates an opportunity for the sell-side. By lowering the cost of a high-quality part, you give your sales team more room to compete on price without sacrificing margin. By ensuring the availability of a critical part, you enable them to capture a high-margin emergency order.
Your work is not the end of the chain; it is the beginning. By deeply understanding how your company creates and sells value, you can finally align your sourcing strategy to not just save money, but to actively help the company make more of it. That is the final, crucial link in building an unbeatable operation.